IP Addresses

To ensure accurate monitoring of your WordPress website, our uptime monitoring service connects to your website from the following IP addresses.

IPv4 Addresses:

• 3.12.152.187
• 13.52.241.211

IPv6 Addresses:

• ::ffff:30c:98bb
• ::ffff:d34:f1d3

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Common Reasons for False Positives or Negatives

While WPMissionControl is designed for high accuracy, there are occasional cases of false alerts. Here are some common reasons:

1. Firewall Restrictions
   Your server’s firewall may block requests from our IPs, mistaking them for malicious traffic.
2. Rate Limiting
   Some hosting providers limit the number of requests they accept from a single IP address, leading to inaccurate monitoring results.
3. Website Caching
   Overly aggressive caching settings may serve outdated versions of your website or block monitoring requests entirely.
4. Network Interruptions
   Temporary issues between our monitoring servers and your host may cause brief periods of inaccessibility.
5. Dynamic Website Responses
   Some websites serve different responses based on geolocation or IP, potentially skewing our monitoring results.

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Tips to Whitelist WPMissionControl IPs

To avoid false positives and ensure uninterrupted monitoring, follow these tips to whitelist our IP addresses:

1. Firewall Configuration
   Add our IPs to the whitelist or allowlist in your server’s firewall settings to ensure our requests are not blocked.
2. Hosting Provider Settings
   If your website is hosted with a managed provider (e.g., Cloudflare, SiteGround, or GoDaddy), contact them to whitelist our IPs.
3. Security Plugins
   If you use a WordPress security plugin (e.g., Wordfence or Sucuri), ensure our IPs are added to the plugin’s allowed list.
4. Rate Limiting Adjustments
   Relax the request limits for our IP addresses to prevent accidental blocking.
5. Periodic Checks
   Test your website’s availability to our monitoring servers periodically to confirm the whitelist is working correctly. Learn more here.

By following these steps, you can improve monitoring accuracy and get the most out of WPMissionControl.

Need help whitelisting our IPs? Contact Support for guidance.

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