Privacy Policy

Effective date: 08 May 2024

TAYLORSON TECHNOLOGIES LLC (“we”) respects your privacy and takes care of your personal data.

In this Privacy Policy (“Policy”), we would like to inform you how we collect, process, and use your personal data when you interact with our website https://wpmissioncontrol.com (“Website”) and the WPMissionControl service (“Platform”).

Look at the “DEFINITIONS” used in this Policy to understand the legal content fully.

In this Policy, you can find answers to the following questions: 

• WHO WE ARE?
• WHAT DATA DO WE COLLECT?
• WHAT ARE THE LEGAL BASES FOR OUR PROCESSING? 
• HOW DO WE USE YOUR PERSONAL DATA? 
• DO WE SHARE OR DISCLOSE YOUR DATA? 
• DO WE TRANSFER YOUR DATA TO THIRD COUNTRIES?
• HOW LONG DO WE RETAIN YOUR DATA?
• HOW DO WE PROTECT YOUR DATA?
• WHAT IS THE AGE OF OUR DATA SUBJECTS? 
• WHAT RIGHTS DO YOU HAVE UNDER THE GDPR? 
• WHAT RIGHTS DO YOU HAVE UNDER US PRIVACY ACTS?
• HOW CAN YOU FILE A COMPLAINT?
• HOW DO WE UPDATE THIS POLICY?
• HOW CAN YOU CONTACT US?

You can learn more about how we use cookies in our Cookie Policy.

WHO WE ARE?

TAYLORSON TECHNOLOGIES LLC is a company incorporated in the State of Florida, United States of America, with the registration number L24000064218. 

• Our address: Florida, USA 
• Our email: support@wpmissioncontrol.com

When processing your personal data as outlined in this Privacy Policy, we act as a data controller under the GDPR.

WHAT DATA DO WE COLLECT?

You can be a Website Visitor, Client, Premium Client, and Newsletter Subscriber in our interactions with you.

• You are a Website Visitor when you merely browse the Website without creating an account or signing in, and we collect your data only via cookies or other tracking technologies. You can also voluntarily share your data with us via available communication options, including forms on the Website;
• You are a Client when you register an account on our Platform (including by signing up with your social media accounts), use our Platform on a Free Plan, and contact us via the available options for assistance;
• You are a Premium Client when you register an account on our Platform (including by signing up with your social media accounts), use our Platform on one of our Paid Plans, and contact us via the available options for assistance;
• You are a Newsletter Subscriber when you subscribe to receive information about our products.

Please refer to our Terms of Use to learn more about the terms of Free and Paid Plans.

As a data controller, we collect your personal data when you:

• visit our Website;
• contact us via email or our social media accounts;
• fill out the “Contact Us”, “Request Malware Removal”, “Get started”, or other forms on the Website;
• register an account on our Platform (including by signing up with your social media accounts);
• subscribe to one of our Paid Plans;
• use our services, provide us with links to the websites for monitoring, and choose notification methods;
• order the “Malware Removal” or other our additional paid services;
• subscribe to our newsletters;
• voluntarily provide your data, including any other instances on the Website or the Platform where you knowingly choose to share your personal data.

Providing your contact details for payment and transaction information is necessary to enter into or perform a contract with you in the meaning of the GDPR.

The table below describes different types of data we may collect and process about Website Visitors, Clients, Premium Clients, and Newsletter Subscribers in connection with our services.

Type of data	Description	Collected personal data	Data subject
(a) Cookies Information	We may use cookies on our Website for analytics and marketing activities, to remember your preferences, to ensure the functionality of our Website, and for other purposes.	In particular, we may collect information on pages you have viewed on our Website or Platform and other information regarding your use of the Website or Platform for analytics purposes. To learn more about our use of cookies, please read our Cookie Policy.	Website Visitor, Client, Premium Client
(b) Automatically Collected Information	We may automatically collect and process some information about you and your device when you access our Website or Platform (for example, through server logs or other similar technologies).	This information may include the domain name and IP address of your device, the type of browser you are using, technical information, geographical location, and information about your visit to our Website or Platform (length of visit, page response time, navigation paths, as well as information about the timing, frequency, and pattern of your service use, etc.).	Website Visitor, Client, Premium Client
(c) Contact Information	When you contact us via email, social media accounts, or other available means of communication, we may collect and process some information about you.  You can also fill out the “Contact Us”, “Request Malware Removal”, “Get started”, or other forms on the Website and provide us with your personal data.	It may include your name, email address, company name, website URL, job title, and other information contained in our communication.	Website Visitor
(d) Registration Information	We may collect and process your information when you register an account on our Platform.  We may use this information to manage our relationships with clients, communicate with them, keep records of those communications, and promote our services.	It may include your email, name, and your company name.  It may also include any information contained in communications between us.	Client, Premium Client
(e) Authentication Token Information	We may collect and process some information when you sign up with your Google or Facebook account to our Platform.	We may process your Google and Facebook account information needed for the authentication process.	Client, Premium Client
(f) Usage Information	To provide you with our services, we ask you for links to the websites for monitoring and to choose the notification method (email, Slack, SMS, or others).	To provide you with our services, we process the links to your websites and information about their technical conditions. Depending on your subscription plan and the choices you made, we may process your email, phone number, and Slack (or other social media) account information to provide you with notifications.  Please note that we will use these notification channels solely to verify them and send messages about the website’s technical conditions.	Client, Premium Client and Website Visitor (when orders the “Malware Removal” or other our additional paid services)
(g) Transactions and Payment Information	To obtain payment from you, we will use or direct you to a third-party payment processor who will collect this information from you and process your payment.  Please note that a third-party payment processor is responsible for all collection, processing, and storage of your financial information, and we do not have direct access to or possession of your payment card information or banking information.	The payment card information, including the card number, card expiration date, and CVC code.	Premium Client  and Website Visitor (when orders the “Malware Removal” or other our additional paid services)
(h) Newsletter Subscription Information	You may subscribe to receive marketing information from us. We will send you marketing emails to the email provided during the registration only when you expressly consent. You can unsubscribe at any time.	It includes your email address.	Newsletter Subscriber

When we act as a data controller: 

• we DO NOT collect or process your sensitive data;
• we DO NOT use automated decision-making, including profiling, which produces legal effects concerning a data subject or similarly significantly affects a data subject;
• we DO NOT sell your data.
• we DO NOT share your contact information, including phone number and email, with third parties for marketing or promotional purposes.

WHAT ARE THE LEGAL BASES FOR OUR PROCESSING?

We process your personal data in accordance with the GDPR. The GDPR provides an exhaustive list of legal bases for processing, and we rely on four of them:

Article 6.1(a): consent 

We process the personal data you choose to provide us with your consent. You may withdraw your consent at any time. 

Please remember that the withdrawal of consent does NOT automatically mean that the processing before the withdrawal is considered unlawful. You may withdraw your consent by sending us an email at support@wpmissioncontrol.com.

Article 6.1(f): legitimate interest 

We process your personal data to protect our legitimate interests, such as preventing fraud and ensuring the security and functionality of our Website and Platform. We only collect and use the data necessary to achieve these purposes and do not override your fundamental rights and freedoms.

Article 6.1(b): performance of a contract 

When you provide us with personal data to use our Platform on a Free or Paid Plan, this can be considered as a request to form a contract or to perform a contract between you and us. 

Article 6.1(c): legal obligation

We process your personal data to fulfill our legal obligations, such as complying with tax or regulatory requirements.

In case you send us a request to exercise your rights under the GDPR, we may ask you for some personal data we already have to identify you and comply with the applicable law.

HOW DO WE USE YOUR PERSONAL DATA?

When acting as a data controller, we use your personal data for the purposes listed in the table below, where we also detail the type of personal data processed and the legal bases we rely on to do so.

Purpose of processing	Type of personal data	Legal grounds	Third parties recipients	Source
Account Registration and Maintenance	(d) Registration Information(e) Authentication Token Information(b) Automatically Collected Information	Performance of a contract (Article 6(1)(b))	Amazon Web Services, MongoDB Atlas,InfluxDB Cloud,Google Accounts,Facebook Login,Contractors	Client, Premium Client
Provision of services	(f) Usage Information	Performance of a contract (Article 6(1)(b))	Amazon Web Services, MongoDB Atlas,InfluxDB Cloud,Twilio,Mailjet,Slack, Contractors	Client, Premium Client Website Visitor (when orders our additional paid services)
Processing of payments	(d) Registration Information(g) Transactions and Payment Information	Performance of a contract (Article 6(1)(b))	Stripe,Contractors	Premium Client  and Website Visitor (when orders our additional paid services)
Communication with Website Visitors, Clients, and Premium Clients (including responding to queries and requests, customer support, investigating complaints, and assisting with the service functionality)	(d) Registration Information(b) Automatically Collected Information(c) Contact Information	Performance of a contract (Article 6(1)(b)) Your consent (Article 6(1)(a))	Twilio,Slack, Mailjet,Contractors	Website Visitor,Client, Premium Client
Analytics & Development of the Website and the Platform	(a) Cookies Information (d) Registration Information(b) Automatically Collected Information(c) Contact Information	Your consent (Article 6(1)(a))  Our legitimate interest (Article 6(1)(f))	Google Analytics, Google Tag Manager,Contractors	Website Visitor,Client, Premium Client
Marketing activities	(a) Cookies Information(b) Automatically Collected Information(h) Newsletter Subscription Information	Your consent (Article 6(1)(a))	Google Analytics,Google Tag Manager,Google Ads,Mailjet,Contractors	Website Visitor,Client, Premium Client,Newsletter Subscriber
Security and fraud prevention	(a) Cookies Information (b) Automatically Collected Information (d) Registration Information(g) Transactions and Payment Information	Our legitimate interest (Article 6(1)(f))	Amazon Web Services,MongoDB Atlas,InfluxDB Cloud,Stripe, Contractors	Website Visitor,Client, Premium Client
Legal Compliance	(a) Cookies Information (b) Automatically Collected Information (c) Contact Information(d) Registration Information(e) Authentication Token Information(f) Usage Information(g) Transactions and Payment Information(h)Newsletter Subscription Information	Legal obligation (Article 6(1)(c))	Amazon Web Services,MongoDB Atlas,InfluxDB Cloud,Twilio,Mailjet,Slack,Google Accounts,Facebook Login,Google Analytics,Google Tag Manager,Google Ads,Contractors	Website Visitor,Client, Premium Client,Newsletter Subscriber

DO WE SHARE OR DISCLOSE YOUR DATA?

As part of our business operations, we may engage various specialists who may receive your personal data, including technical, sales, legal, and marketing professionals, to provide you with better client service and ensure the accuracy and transparency of our business. Collectively, these specialists and partner websites are referred to as contractors. We may share your personal data with our contractors to the extent necessary to provide services and technical and customer support. 

We may also share and disclose your personal data to our service providers:

• AWS (Amazon Web Services, Inc., USA): for data storage. You may read its privacy policy here;
• MongoDB Atlas (MongoDB, Inc., USA): for data storage. You may read its privacy policy here;
• InfluxDB Cloud (InfluxData Inc., USA): for data storage. You may read its privacy policy here;
• Stripe (Stripe, Inc., USA): to process payments. You may read its privacy policy here;
• Twilio (Twilio Inc., USA): for customer engagement and communication. You may read its privacy policy here.
• Mailjet (Mail­jet, France): for sending email marketing campaigns, newsletters, and automated emails. You may read its privacy policy here.
• Slack (Slack Technologies, LLC, USA): for sending notifications and communication. You may read its privacy policy here.
• Google Accounts (Google LLC, USA): for authentication purposes. You may read its privacy policy here;
• Facebook Login (Meta Platforms Inc., USA): for authentication purposes. You may read its privacy policy here;
• Google Analytics, Google Tag Manager, and Google Ads (Google LLC, USA): for analytics and marketing purposes. You may read its privacy policy here.

Please note that we DO NOT share your contact information, including phone number and email, with third parties for marketing or promotional purposes.

Links to Third-Party Websites

This Privacy Policy applies only to this Website and our Platform. We strongly recommend you review the privacy documents of any websites you may reach by following the hyperlinks presented on our Website or Platform. We have no control over other websites’ content and data practices and are not responsible for their actions.

Social Media Accounts and Messengers 

Please note that we are not responsible for social media or messengers’ data practices. We advise checking their privacy documents regarding the collection of your personal data on their side.

DO WE TRANSFER YOUR DATA TO THIRD COUNTRIES?

We may transfer your personal data to countries outside the European Economic Area (EEA) that are not deemed to provide an adequate level of data protection under Article 45 of the GDPR (adequacy decision), in particular to the US. In such cases, we will ensure that appropriate safeguards are implemented in accordance with the GDPR to protect your personal data, such as the standard contractual clauses adopted by the European Commission. 

Please note that in 2023, the European Commission recognized the commercial organizations of the United States participating in the EU-US Data Privacy Framework as providing adequate protection. 

Additionally, we always take necessary technical and organizational measures when transferring data outside the EEA, such as assessing the reliability and personal data protection practices of the service provider, promptly responding to any threats to confidentiality, integrity, and availability of personal data, and conducting Transfer Impact Assessments (TIA) when necessary, etc. Where possible, we always enter into Data Processing Agreements (DPAs) and Non-Disclosure Agreements (NDAs) with these third parties to ensure that your personal data is adequately protected.

HOW LONG DO WE RETAIN YOUR DATA?

As a data controller, we store and process your personal data until we do not need it for any of the purposes defined in this Privacy Policy unless a longer retention period is required or expressly permitted by law. 

You can delete your account at any time by sending us an appropriate request via the contact email address or through the form available on the Platform. 

You may contact us at support@wpmissioncontrol.com to exercise your right to erasure. Please note that we may not delete or anonymize your data if we are required to retain it to comply with the law or legal process. 

HOW DO WE PROTECT YOUR DATA?

Your security is our highest priority. We have implemented appropriate security measures to ensure the ongoing confidentiality, integrity, availability, and resiliency of systems that process personal data and will restore the availability and access to information on time in case of a physical or technical incident.

In particular, we ensure data availability by using reliable data backups. We have also implemented strict data access controls: access to the databases and servers is limited on a need-to-know basis and restricted by a differentiation of access levels.

WHAT IS THE AGE OF OUR DATA SUBJECTS?

We do not knowingly collect personal data from persons under 18. By providing us with your personal data, you confirm that you are at least 18 years old and, according to the law of your country, you have all rights to consent to the processing of your personal data.

If you have any reason to believe that a child under 18 has provided his/her personal data to us, please contact us at support@wpmissioncontrol.com.

WHAT RIGHTS DO YOU HAVE UNDER THE GDPR?

You may exercise the following rights by submitting a data subject request at support@wpmissioncontrol.com.

Please note that we may need to confirm your identity to process your requests to exercise your rights under the GDPR. Thus, we may not be able to satisfy your request if you do not provide us with sufficient detail to allow us to verify your identity and respond to your request.

Right under the GDPR	Description	How to exercise it
Right to withdraw consent(Art. 7)	You can withdraw your consent for data processing at any time.	You can submit a request.
Right to be informed (Art. 13, 14)	You have the right to be informed about the collection and use of your personal data.	All information about our collection and use of your personal data is described in this Privacy Policy, the Cookies Policy, and the Terms of Use.
Right of Access(Art. 15)	You have the right to confirm whether your personal data is being processed by us and access such data, along with specific information.	You can submit a request.
Right to rectification(Art. 16)	You have the right to correct inaccurate personal data about you and to have incomplete personal data completed.	You can submit a request.
Right to erasure (‘right to be forgotten’)(Art.17)	You have the right to have yourpersonal data deleted without undue delay where one of the following grounds applies:the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law;the personal data have to be erased for compliance with a legal obligation in the European Union or an EU Member State law;the personal data have been collected in relation to the offer of information society services referred to in Article 8(1);the personal data have been unlawfully processed.	You can submit a request.
Right to restriction of processing(Art. 18)	You can limit the way in which we use your data where one of the following applies:you contest the accuracy of the personal data;processing is unlawful, but you oppose erasure;we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise, or defense of legal claims;you have objected to processing, pending the verification of that objection.	You can submit a request. Where processing has been restricted on this basis, we may continue to store your personal data.  However, we will only otherwise process it:with your consent;for the establishment, exercise, or defense of legal claims;for the protection of the rights of another natural or legal person; or for reasons of important public interest.
Right to data portability(Art. 20)	You have the right to receive your personal data in a structured, commonly accepted, and machine-readable format and have the right to request that we transmit this data directly to another controller to the extent that the legal basis for our processing of your personal data is your consent or performance of a contract and the processing is carried out by automated means.	You can submit a request.
Right to object(Art. 21)	You have the right to object to our processing of your personal data at any time to the extent that the processing is based on point (e) or (f) of Article 6(1), including profiling based on those provisions. Also, you have the right to object to our processing of your personal data for direct marketing purposes (including profiling).	You can submit a request.
Right not to be subject to a decision based solely on automated processing, including profiling (Art. 22)	This right restricts us from making solely automated decisions, including those based on profiling, which produces legal or other significant effects for data subjects.	We DO NOT use automated decision-making and profiling.
Right to lodge a complaint (Art. 77)	You have the right to lodge acomplaint with the supervisory authority if you believe that the processing of your personal data violates the requirements of the GDPR.	You can submit the complaint in the EU member state of your place of habitual residence or to the data protection authority stated in this Privacy Policy.
Right to compensation (Art. 82)	Any person who has suffered material or moral damage as a result of a violation of GDPR requirements has the right to receive compensation from the controller or processor for the caused damage.	Court proceedings for exercising the right to receive compensation shall be brought before the courts competent under the law of the EU Member State referred to in Article 79(2).

WHAT RIGHTS DO YOU HAVE UNDER US PRIVACY ACTS?

The table below provides general descriptions of the US residents’ privacy rights established by: 

• the Virginia Consumer Data Protection Act (the “VCDPA”);
• the Colorado Privacy Act (the “CPA”);
• the California Consumer Privacy Act (the “CCPA”) amended with the California Privacy Rights Act (the “CPRA”));
• the Connecticut Data Privacy Act (the “CTDPA”);
• the Utah Consumer Privacy Act (the “UCPA”).

Please note that the rights of residents of states that do not have their own privacy acts are governed by U.S. federal law. 

You may exercise the following rights by submitting a request at support@wpmissioncontrol.com. Please note that we may not be able to satisfy your request if you do not provide us with sufficient detail to allow us to verify your identity and respond to your request.

You may refer to the following sections of the Policy to understand how we collect, use, and share your personally identifiable information: 

• “WHAT DATA DO WE COLLECT?”
• “HOW DO WE USE YOUR PERSONAL DATA?”
•  “DO WE SHARE OR DISCLOSE YOUR DATA?”

The terms used in this section of the Policy are taken from the GDPR, considering the definitions established in the VCDPA, CPA, CCPA, CPRA, CTDPA, and UCPA.

US privacy acts	Right	Description
Virginia (VCDPA)Colorado (CPA)California (CCPA&CPRA)Connecticut (CTDPA)Utah (UCPA)	Right to know	You may request information about what personal information we collect about you and how it is used and shared.
Virginia (VCDPA)Colorado (CPA)California (CCPA&CPRA)Connecticut (CTDPA)Utah (UCPA)	Right to access	You may request access to the collected personal information.
Virginia (VCDPA)Colorado (CPA)California (CCPA&CPRA)Connecticut (CTDPA)Utah (UCPA)	Right to data portability	You may request obtaining a copy of your personal data that you previously provided to us in a portable and, to the extent technically feasible, readily usable format.
Virginia (VCDPA)Colorado (CPA)California (CCPA&CPRA)Connecticut (CTDPA)	Right to correct	You may request us to correct the inaccurate personal information about you.
Virginia (VCDPA)Colorado (CPA)California (CCPA&CPRA)Connecticut (CTDPA)Utah (UCPA)	Right to delete	You may request us to delete the personal information that we have collected from you.
Virginia (VCDPA)Colorado (CPA)California (CCPA&CPRA)Connecticut (CTDPA)Utah (UCPA)	Right to opt out of the sale	You may request opting out of the processing of personal data for the sale of personal information.  We neither sell your personal information to anyone nor use your data as a business model.
Virginia (VCDPA)Colorado (CPA)Connecticut (CTDPA)Utah (UCPA)	Right to opt out of targeting ads	You may request opting out of the processing of personal data for targeted advertising.
Virginia (VCDPA)Colorado (CPA)Connecticut (CTDPA)California (CCPA&CPRA)	Right to opt out of profiling	You may request opting out of the processing of personal data for profiling in furtherance of decisions that produce legal or similarly significant effects concerning the consumer.
California (CCPA&CPRA)	Right to opt out of sharing	You may request to stop sharing your personal information.
Virginia (VCDPA)Colorado (CPA)Connecticut (CTDPA)California (CCPA&CPRA)Utah (UCPA)	Right to non-discrimination	Right to be free from discrimination relating to the exercise of any of your privacy rights.
California (CCPA&CPRA)	Right to limit the use and disclosure of sensitive personal information	This right allows you to limit the use and disclosure of your sensitive personal information by the company.  We don’t intentionally collect any sensitive personal information about you.
California (CCPA&CPRA)	Right to initiate a private cause of action for data breaches	The right to bring an individual cause of action or a class action if nonencrypted or nonredacted personal information is subject to unauthorized access and exfiltration, theft, or disclosure as a result of the business’s violation of the duty to implement and maintain reasonable security procedures and practices appropriate to the nature of the information.

HOW CAN YOU FILE A COMPLAINT?

We encourage you to contact us initially with any concerns you may have regarding the processing of your personal data. 

You may use the following email to address your concerns: support@wpmissioncontrol.com. 

If you are not satisfied with our response to your complaint, depending on the place of your residence, you may have the right to appeal our decision by contacting us or lodge your complaint with your local data protection authority. For more information, please contact your national data protection authority. You can find a full list of EU supervisory authorities via this link.

We will cooperate with the appropriate governmental authorities to resolve any privacy-related complaints that cannot be amicably resolved between you and us. 

HOW DO WE UPDATE THIS POLICY?

We may periodically update this Policy to reflect new technologies, legal requirements, or for other reasons. Any changes will be communicated by posting a revised version of the Policy on our Website, which will be effective immediately upon posting.

We encourage you to review this Policy periodically. Your continued use of our Website and Platform after the revised Policy has become effective constitutes your acceptance of the new terms of the Privacy Policy. 

If the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change.

HOW CAN YOU CONTACT US?

For questions regarding the processing of your personal data, please contact us:

TAYLORSON TECHNOLOGIES LLC 

• Our address: Florida, USA 
• Our email: support@wpmissioncontrol.com 

DEFINITIONS

We use the following definitions in this Privacy Policy:

• “GDPR” means the European Union’s General Data Protection Regulation.
• “personal data” means any information relating to you and helping identify you (directly or indirectly), such as a name, email, address, etc.
• “processing” means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
• “controller” means the natural or legal person who (either alone or jointly with others) determines the purposes and means of the processing of personal data.
• “processor” means a natural or legal person who processes personal data on behalf of the controller.
• “data subject” is an identified or identifiable natural person about whom we hold personal data.
• “VCDPA” means the Virginia Consumer Data Protection Act;
• “CPA” means the Colorado Privacy Act;
• “CCPA” means the California Consumer Privacy Act;
• “CPRA” means the California Privacy Rights Act;
• “CTDPA” means the Connecticut Data Privacy Act;
• “UCPA” means the Utah Consumer Privacy Act.